Inquiries

Once your order is dispatched, you will receive a confirmation email containing a tracking number. You can verify the status of your shipment via our tracking portal or directly through the carrier's website.

Yes, Dege ships globally to over 80 countries via DHL Express. International shipping costs are calculated at checkout based on destination and package weight.

We aim to process orders within 1 hour during business days. If you need to make changes, please contact our Concierge team immediately. Once an order is packed, it cannot be modified.

A detailed size guide is available on every product page. We recommend comparing the measurements to a similar garment you own for the best fit.

Each piece comes with specific care instructions. Generally, we recommend dry cleaning for our structured pieces and gentle hand wash for cotton items to preserve the integrity of the fabric and design.

We accept returns within 14 days of delivery for store credit or exchange. Items must be unworn, unwashed, and with all original tags attached. Final sale items are not eligible for return.

Visit our Returns Center and enter your order number. You will receive a prepaid shipping label and instructions on how to send back your package.